Instructions to add a New Release

• Go to Infraon Infraon Infinity portal -> Release.

• Navigate and click on the ‘New Release’ button at the top right corner of the page.

• Enter the below details in the respective callout boxes:

Label	Action	Description/ Example
Requester Details
Assignee	Select the Name of the Assignee from the drop-down box.	Click on the “Take it” button to self assign.
Impact	Select the required call-out from the drop-down box.	Business, Location, Department, Group.
Urgency	Select the type of Urgency needed for the release.	Low, Medium or High.
Severity	Select the level of severity of the release.	Minor, Major or Critical.
Risk	Select the level of risk associated with the release.	Low, Medium, High or Critical.
Version	Enter the Version details for the release.
Service Category	Select the service category from the drop-down filter box.	IT Services Email Support Email Client Installation Mailbox Quota Request Email Delete New E-Mail Account Hardware Support Printer Service PC Software Supoort Antivirus Service
Tag	Select a Tag to assign in the release.	Click on the “New Tag” to create a new Tag for the instance.
Title	Enter a descriptive title for your release
Description	Give a brief description about your release.
Release Details
Due Date	Select the required due date for your release.
Release Manager	Click to assign a release manager.
Priority	Select the priority from the drop-down box.	Low, Medium, High or Critical.
Release Type	Select the type of release from the drop-down box.
Notes	Click to add a specific notes for your release.

Once all details are filled out, click Submit to add them.